Managed Services
Detail your services
The consultant will perform a number of specific activities for the client. Details of these activities are described below:
Document software and hardware changes
Send client log of work performed
Check backups are running properly
Perform backup test
Monitor and maintain server uptime
Install software patches, service packs and other updates
Install software updates
Manage software licenses & subscriptions*
Monitor server event log for potential problems
Monitor status and availability of cloud services
Monitor available disk space on servers and company computers
Perform system and server reboots
General server maintenance
Communicate potential issues
Create, remove and maintain employee user accounts and permissions
Assist users with support
Disaster recovery of core systems
Fix user errors / mistakes
Support with third-party providers
Maintain internet security
Monitor router/firewall logs
Monitor network performance
Investigate suspicious activity or unexpected software behavior
Manage file / folder permissions
Enforce password policies
Create, manage and remove mailboxes